Banking Case Study

Enhanced Customer Convenience in Retail Stores with Click and Collect Lockers.

24x7 Convenience Retail stores are a boon for urban residents across many countries.However, growing their retail customer base is a key part of expansion for brick-and-mortar branches. One such brand name from Europe took the tech leap and adopted click-to-collect parcel lockers to accelerate retail fulfillment. 

The Retail Chain wanted to stand out amongst the competition, acquire more customers, and enhance their customer retention while lowering the churn rate. A ‘Phygital’ or ‘Physical + Digital’ solution came about as the natural course. 

This case study includes: 

  • Company overview 
  • Company problem statements
  • Proposed solutions
  • Impact of Smartbox lockers in company operations

Get the Case Study!


Business Email

Type Your Message

We use cookies to personalize your experience on the website and analyze traffic for constant improvement. By clicking “Accept All Cookies” you agree to our use of cookies. For more information on how we use cookies please visit our Privacy Policy.